Your Data, Your Database: How Salesense's BYODB Option Works

By default, Salesense stores your business data on a high-performance shared database — logically isolated from every other business on the platform, and suitable for the vast majority of users. But for enterprise clients with strict data residency requirements or compliance obligations, logical isolation is not enough. They need physical isolation: their own dedicated database, under their own control.

What BYODB means

BYODB (Bring Your Own Database) lets you connect a PostgreSQL database that you host and own. Salesense will use it exclusively for your business data — your invoices, customers, products, and inventory never touch the shared infrastructure.

How onboarding works

• You provide your PostgreSQL connection string during business setup.
• Salesense validates that the database is reachable, then encrypts and stores your connection string — no one on the Salesense team can read it in plaintext.
• Salesense pushes the tenant schema to your database, creating all the necessary tables. This happens once, automatically.
• From that point on, all your data is written to and read from your database only.

What Salesense can and cannot see

Salesense's application connects to your database using the credentials you provide to serve you the product. It does not have administrative access to your database server, cannot create or drop databases, and does not transmit your data to any third party. The connection is used solely to run the queries that power your Salesense account.

Is BYODB right for you?

• You are subject to data residency regulations that require your data to remain in a specific jurisdiction.
• Your organisation's security policy requires that business data be stored on infrastructure you control.
• You are running Salesense across multiple branches or entities and want complete database-level separation between them.

If none of those apply, the standard shared plan gives you the same product experience with no infrastructure to manage. BYODB adds control, not features — choose it when control is what your compliance or security requirements demand.